Privacy Policy
Last updated: September 18, 2023
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect personal information you provide such as your name, address, and email address.
When you browse our store, we also automatically receive your computer’s Internet Protocol (IP) address in order to help us learn about your browser and operating system.
Email/SMS communication: With your permission, we may send you emails or text messages about our store, new products, promotions, and other updates. You can unsubscribe at any time.
SECTION 2 – CONSENT
How do you get my consent?
When you provide personal information to complete a transaction, verify your credit card, place an order, arrange for delivery, or request a return, we imply that you consent to our collecting and using it for that specific purpose only.
If we request your information for a secondary reason, such as marketing, we will either ask directly for your expressed consent or provide you with the opportunity to decline.
How do I withdraw my consent?
If after opting in you change your mind, you may withdraw your consent for us to contact you, and for the continued collection, use, or disclosure of your information, at any time by contacting us at support@threadsfami.com.
SECTION 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 4 – PAYMENT
If you use a direct payment gateway to complete your purchase, your credit card details are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).
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Your purchase transaction data is stored only as long as necessary to complete your purchase. After completion, the information is deleted.
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All direct payment gateways adhere to PCI-DSS standards, managed by the PCI Security Standards Council (Visa, MasterCard, American Express, Discover).
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PCI-DSS requirements ensure secure handling of credit card information by our store and its service providers.
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Your data is stored on a secure server behind a firewall.
SECTION 5 – THIRD-PARTY SERVICES
In general, third-party providers used by us will collect, use, and disclose your information only to the extent necessary for them to perform their services.
However, some providers (e.g., payment gateways) have their own privacy policies regarding the information we are required to provide for purchase-related transactions. We recommend you review their policies to understand how your data will be handled.
If a third-party provider is located in a different jurisdiction than you or us, your information may be subject to the laws of that jurisdiction.
For example, if you are located in Canada and your payment is processed by a U.S. gateway, your personal information may be subject to U.S. legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party site or application, this Privacy Policy and our Terms of Service no longer apply.
External links: Clicking links on our store may redirect you to third-party sites. We are not responsible for their privacy practices and encourage you to review their privacy statements.
SECTION 6 – SECURITY
We take reasonable precautions and follow industry best practices to protect your personal information from being lost, misused, accessed, disclosed, altered, or destroyed.
If you provide credit card details, the information is encrypted using SSL (Secure Socket Layer) technology and stored with AES-256 encryption. While no method of transmission or storage is 100% secure, we follow PCI-DSS requirements and implement additional safeguards.
SECTION 7 – COOKIES
We use cookies to improve your browsing experience. Here are some examples:
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_session_id: Unique token, sessional; stores information about your session (referrer, landing page, etc). -
_visit: Persistent for 30 minutes from the last visit; used for internal stats tracking. -
_uniq: Expires at midnight (visitor local time); counts visits by a single customer. -
cart: Persistent for 2 weeks; stores cart contents. -
_secure_session_id: Unique token, sessional. -
storefront_digest: Indefinite; used to determine access if a password is enabled.
SECTION 8 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for your minor dependents to use this site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Updates will take effect immediately upon posting on the website.
If material changes are made, we will notify you here so you are aware of what information we collect, how we use it, and under what circumstances it may be disclosed.
If our store is acquired or merged, your information may be transferred to the new owners to continue selling products to you.
Additionally, by using our website, you consent to third-party services processing your IP address to determine location for currency conversion. A temporary session cookie stores this choice so prices remain consistent in your selected currency while browsing.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete personal information we have about you, register a complaint, or request more details, please contact our Privacy Compliance Officer at: